No autopay.
No surprise charges.

This Refund Policy forms part of our Terms & Conditions and applies to every plan, addon and top-up payment made to Affiliaters. By paying, you confirm you have read and accepted it.

1. No refunds for digital services

Access is granted the moment payment succeeds. The software, your conversions, your forwarder capacity and your posting limits are consumed as a service from that instant, and the cost of providing them cannot be recovered by us afterwards. Accordingly:

• All payments for subscriptions, upgrades and addons are final, non-refundable and non-transferable.
• We do not refund or credit partially used billing periods, unused days, unused channels, unused groups, unused conversions, or features you chose not to switch on.
• Deciding to stop using Affiliaters before your period ends does not create a refund, a credit or a carry-forward.
• Bank or UPI transfer charges and any applicable taxes are non-refundable in every case.
• Coupons, discounts and promotional pricing carry no cash value and are never refunded or exchanged.

You can evaluate the product before spending anything: registering an account is free, the live converter demo on this website is free, the full plan matrix is published with no hidden tiers, and @AffiliatersHelpBot answers pre-sales questions from a human. Please use all of that before you pay.

2. There is nothing to cancel — you simply stop paying

• Affiliaters uses no autopay, no UPI mandate, no standing instruction and no stored card — we do not even use a payment gateway. You transfer the amount by UPI yourself and send us the UTR and screenshot, and we activate the plan manually. Nothing can be debited from you without you doing it.
• To stop, do nothing: do not make the next payment. No cancellation request, no notice period, no email to support is required, and you will never be charged for a period you did not pay for yourself.
• You keep full access until the end of the period you already paid for. After that, paid features switch off — your account, settings and affiliate IDs stay in place, so paying again later picks up where you left off without redoing setup.
• A payment you have already made is a completed purchase under section 1, whether or not you continue afterwards.
• If you stop using the service or delete your account mid-period, no refund arises for the remainder of that period.

3. Upgrades, downgrades and addons

• Upgrades take effect immediately and are paid immediately. Upgrade payments are not refundable if you later change your mind or move back down.
• Moving to a smaller plan simply means paying for that plan when you next choose to pay. We do not refund the difference for the period already paid.
• The Telegram Forwarder and WordPress addons (₹100/month each) follow this same policy and are non-refundable once the period has started.

4. Situations that never qualify for a refund

To remove any doubt, the following are expressly not grounds for a refund, credit or payment reversal:

• You changed your mind, paid for the wrong plan, or paid for another period and then decided not to use it.
• You did not use the service, or used less of it than your plan allows.
• Your affiliate network account was rejected, suspended, banned, or paid you less than you expected — those are decisions of Amazon, Flipkart, EarnKaro, Cuelinks, Admitad, Shopsy, EarnPe or any other network, not of Affiliaters.
• Your links did not earn commission, your tracking did not fire, your clicks did not convert, or your channel did not grow. We sell automation software; we never promise earnings.
• Telegram, WhatsApp, Meta, Twitter/X, Facebook, Discord or WordPress restricted, rate-limited, blocked or banned your account, or changed their rules, APIs or policies.
• WhatsApp posting is a beta feature that depends on external sources and its availability is not guaranteed — stated on the pricing page, the WhatsApp page and in the Terms. Its unavailability is never a refund ground, and beta, preview and experimental features are excluded from every refund claim.
• You could not complete setup, entered wrong credentials, misconfigured replacers, blacklists or destinations, or did not read the documentation.
• Your account was suspended or terminated for breaching the Terms — including spam, misleading deals or platform abuse. No refund is due on termination for breach.
• Short outages, maintenance windows, upstream provider incidents, or slowdowns that did not materially prevent use across the period.
• Price changes, plan-limit changes, or a feature being changed or retired with notice.

5. Exceptional circumstances — at our sole discretion

We are fair people running a small product, so two narrow exceptions exist. Both are granted solely at the discretion of Affiliaters management and neither creates a right, a precedent or an entitlement:

1. Duplicate or unactivated transfer. You transferred twice for the same period, or you transferred and we did not activate the plan at all. Once the UTR is verified against our bank records, we activate the correct period and return or credit the duplicate amount.
2. Verified extended failure. A fault on our side — not on a third-party platform or network — prevented the core advertised function of your plan from working for a substantial, continuous part of your billing period, you reported it to us while it was happening, and we were unable to resolve it.

Where an exception is granted:

• You must contact us within 3 days of the transfer (or of the failure beginning), with your account email, the UTR / reference number, the date and amount, and a clear description with screenshots. Requests outside this window are not considered.
• The remedy is chosen by us and is normally service credit or extra days added to your account. A cash refund is discretionary, never automatic.
• Any cash refund is limited to the single most recent monthly payment, is returned in INR by UPI to the same account the payment came from and to no other, excludes bank charges and taxes, and is processed within 7–10 business days of approval.
• Our decision on an exception request is final.

6. Talk to us first — payment disputes

Raising a payment dispute, reversal request or fraud complaint without first contacting us and allowing us a reasonable opportunity to resolve the matter is a breach of these terms. In that event we may, without further notice:

• immediately suspend or terminate your account and all connected automation;
• refuse to provide the service to you or to any account associated with you in future;
• submit our records — bank credit entries against your UTR, the payment proof you sent, login history, conversion and posting activity, and support correspondence — to your bank, the UPI provider or any authority as evidence that the payment was made voluntarily and the service was delivered and used;
• recover from you the disputed amount, any dispute or reversal fee levied on us, and reasonable costs of recovery;
• treat any amount reversed and any fee incurred as a debt payable by you.

Delivery of a digital service is evidenced by your account activity, not by physical shipment. We keep detailed logs, and every payment is matched to a UTR you sent us yourself, precisely so that genuine questions can be settled quickly and factually.

7. How to raise a billing question

Write to us with your account email, the UTR / reference number, the date and amount, and what you would like us to look at:

• Email: support@affiliaters.in
• Telegram: @AffiliatersHelpBot — the fastest route, and a human replies
• Or the form on our contact page

We aim to acknowledge billing messages within one business day.

8. Resolution before escalation

You agree to raise any billing or refund disagreement with us in writing and to allow us 30 days to resolve it in good faith before commencing any formal complaint, proceeding or arbitration. This step is a precondition to escalation. Subject to applicable law, the courts at Gurugram, Haryana, India have exclusive jurisdiction over any dispute relating to payments made to Affiliaters, and the laws of India govern this policy.

9. Changes to this policy

We may update this policy. The version in force is the one published on this page at the time of your payment, and the "Last updated" date above always reflects the current version. Continuing to subscribe after a change means you accept it.

10. Your statutory rights

Nothing in this policy limits any right you have under applicable Indian law that cannot lawfully be excluded, including under the Consumer Protection Act, 2019. Where such a right applies, it prevails to the extent of any inconsistency, and the rest of this policy continues to apply.